It's not that I think stupidity should be punishable by death. I just think we should take the warning labels off of everything and let the problem take care of itself.
About me: 38 (ish), gay, libertarian. Somewhere. Out there... What the heck is The Daily Slap? E-Mail Me Please note: I love receiving e-mails from anyone, as long as you're not a snotty prick. If you're a snotty prick, feel free to send an e-mail, but plan on being mocked on my site. Thanks! --Rob
I have to apologize for my light - OK, complete lack of - posting recently. But I have an excuse, I swear. You see, we moved to a new house, and let me just say this:
HughesNet (SUCKS), you see, is satellite internet service. We moved to a charming little house in a really rural spot around here, and frankly it seems like a miracle to have phone service. So the only "real" alternative to dial-up is (supposedly) satellite internet service, and HughesNet (SUCKS) seems to be the provider of choice. Alas, HughesNet (SUCKS) is NOT an adequate alternative - it's unreliable and slow. REALLY slow.
We have called support any number of times, been on hold for hours, had our case escalated at least 5 times, and still we have no answers. The service does work on occasion, but it's EXTREMELY unreliable. And for a service that bills itself as a "fast alternative to dial-up", it's absurdly slow. I'll grant that it's tolerably fast at 10am, but at 6pm - when people are at home surfing, right? - it's so slow as to be unusable.
So this all boils down to:
1) I hope to have reliable internet soon (I have a few things I'm working on...)
and
2) DO NOT - EVER - subscribe to HughesNet without FULLY understanding what they provide, and how truly crappy their service - and customer support - is.
P.S. I should add a quick caveat here - their customer service is nothing but polite. They've all been very nice and unfailingly polite. It does not, however, excuse the incompetence of the entire organization.